SHIPPING
All orders are shipped through the Swiss Post. We ship all over the world. Customs, duties or taxes, if any, are the responsability of the customer.

Shipping rates
SWITZERLAND : Sfr. 1.-
EUROPE : Sfr. 3.50 | Euros 2.20
INTERNATIONAL : Sfr. 4.70 | $ 4.50

Notes : All our shipping rates are calculated in Swiss Francs and therefore the above-mentioned rates in Dollars and Euros might slightly vary according to different daily exchange rates.

The above-mentioned charges do not include insurance. Please kindly take note that Decantme can not be held responsible for possible malfunctionings of foreign postal services. If the amount of your order is important, you can choose to buy insurance. Simply select "International shipping insurance" in "Services". Thank you for your understanding.

Free shipping*
SWITZERLAND : Free shipping on any Sfr. 40.- purchase. Enter
promo code FRESHP50 at checkout.
EUROPE & INTERNATIONAL : Free shipping on any euros 65 /
$100 purchase. Enter promo code INTLSHIP at checkout.

*Only one promo code may be redeemed per order unless
otherwise specified.

Delivery time
SWITZERLAND : 1 day
EUROPE : between 2 and 4 days
INTERNATIONAL : between 3 and 7 days

Please contact us if you would like an exact delivery estimate.

We ship every order within 24 hours. For any order placed on Saturdays, Sundays or during holidays, the 24 hour shipping deadline starts running from the next working day.

Order confirmation
When you validate an order, a confirmation is sent to you by email. A second message will be sent to you when the order is shipped.

RETURNS, EXCHANGE AND REFUNDS
We do not accept returns or exchanges nor issue refunds. All order are carefully wrapped. In the unlikely event a bottle breaks or leaks, please contact us within 7 days of receipt.  We may askyou to return the damaged bottle and packing materials at our expense. Upon receipt of these items, we will send a replacement.